Security & Data Protection Policy

Effective Date: January 15, 2026

Last Updated: January 15, 2026

At EduCore, maintaining robust security controls, protecting student records, and ensuring continuous platform availability is foundational to our mission. This policy outlines our technical and organizational security standards for our multi-tenant School Enterprise Resource Planning (ERP) platform.

1. Security Architecture & Controls

We employ a defense-in-depth security strategy covering physical, network, system, and application layers.

1.1 Infrastructure & Cloud Security

Tier-III Data Centers: Hosted on leading enterprise cloud infrastructure providers featuring redundant power, physical security, biometric access restrictions, and 24/7 facility surveillance.
Network Isolation: Production systems operate within isolated Virtual Private Clouds (VPCs) with strict firewall rules and network segregation.
DDoS Mitigation: Automated Distributed Denial of Service (DDoS) protection and Web Application Firewall (WAF) filtering at the network edge.

2. Data Encryption Standards

All data processed through the Platform is protected using industry-standard cryptographic protocols.

Security State	Cryptographic Standard	Implementation
Data in Transit	TLS 1.3 / HTTPS	Enforced across all web sessions, API endpoints, mobile applications, and administrative portals.
Data at Rest	AES-256 Encryption	Applied to all database volumes, relational stores, object storage, and automated system backups.
Password Hashing	Argon2 / bcrypt	Passwords salted and hashed with high-work factors prior to storage; plaintext passwords are never stored or logged.

3. Access Governance & Authentication

3.1 Role-Based Access Control (RBAC)

The Platform enforces strict least-privilege RBAC. System access is compartmentalized into discrete permission profiles:

Super Admin: Platform configuration, institution-wide analytics, billing management.
Principal / Director: Executive reporting, exam approvals, staff management.
Teacher: Grade entry, attendance logging, timetable access for assigned classes.
Parent: Progress reports, fee payments, and attendance view restricted to enrolled children.
Student: Timetable, assignment submissions, and grade view restricted to own profile.

3.2 Administrative Security

Multi-Factor Authentication (MFA) supported for administrative accounts.
Automated session timeouts for inactive browser sessions.
Immutable audit logs recording administrative changes, grade modifications, and fee transactions.

4. Vulnerability Management & Monitoring

4.1 Monitoring & Telemetry

Continuous 24/7 security monitoring for anomalous traffic patterns, brute-force attempts, and unauthorized access.
Automated log aggregation and intrusion detection systems (IDS).

4.2 Code Security & Updates

Automated dependency vulnerability scanning integrated into deployment pipelines.
Regular security patching and software updates applied without disrupting production availability.

5. Backup & Business Continuity

5.1 Automated Backups

Point-in-Time Recovery (PITR): Automated database snapshots taken daily with point-in-time recovery capabilities.
Geographic Replication: Encrypted backup copies stored in separate geographical cloud regions to protect against regional outages.

5.2 Incident Response & Recovery

Documented Disaster Recovery (DR) plan tested annually.
Target Recovery Point Objective (RPO) < 1 hour; Target Recovery Time Objective (RTO) < 4 hours.

6. Vulnerability Disclosure Program

We encourage security researchers and users to report potential vulnerabilities responsibly.

Reporting Email: [Contact Email]
Disclosure Guidelines: Please provide detailed reproduction steps and refrain from accessing or modifying data belonging to other tenant accounts during research.

7. Contact Information

For technical security inquiries, compliance verification, or vulnerability disclosures:

Company Name: [Company Name]
Security Team Email: [Contact Email]
Corporate Address: [Company Address]